How to Meet Service Users Needs Essay Example for Free

How to Meet Service Users Needs tasteIn this report the renovation users I am going to be focused on is alter spate and how Ealing get ons diversity. The legislation that relates to disabled people is the Disability Discrimination interpret 1995. This act makes it unlawful to sort out against disabled people. This legislation is designed to * Make sure that people who capture a disability master their medical needs * Makes sure that service providers access for disabled people by making middling adjustments * Ensure the rights of people with disabilities with regard to employment, access to education, transport, housing, facilities and services. This group of service users might be at happen of discrimination because of their disability. For example, an employer refuses to employ somebody even though they ar suitable for the job, because they be in a wheelchair.This is direct disability discrimination. An early(a) example, they may be a policy applies to all souls in a work place, puts those who share the same disability at a particular disadvant sequence when compared with those who dont share it. This is substantiating discrimination. Carers must take responsibility and work with service users without discriminating against them. A health and affable histrion is very important in a disabled persons life, and they play an important component part because they make sure that they are in safety at all times. (They may be someone that is partially deaf, so she needs her hearing aid to communicate with people. So a health and societal worker impart probably show her how to put her hearing aid in effectively and hold on them clean, or the health and tender worker may do it for them) A health and social explosive charge worker needs to help them maintain their dignity so that they keep their self-respect.The Disability Discrimination coiffure (1995) and The Disability Discrimination Act (2005) organisations to nurse individuals from bei ng discriminated against in employment, education and management activities. They in any case protect people from discrimination in facilities and services. In 2002, the Special Educational Needs and Disability Act 2001 were introduced. This Act requires schools, colleges, universities, adult education providers and youth services to take the same steps as other service providers in ensuring that they do not discriminate against disabled people and make reasonable adjustments to their services and premises. The Codes of rehearse provide a clear guide to the standards of practice and conduct that all those who work in UK social care should meet.Every social care worker should assume a copyof the Codes. It is important that social care workers and their employers rede how the Codes link with other care standards. The types of health care workers that support this group are nurses, doctors, home care workers and support workers. These health care workers work in a hospital, or they scrape to your house and support you from your home. GSCC makes sure that service users rights are protected. In the GCSS Code of turn out it says that Social Care workers must* Protect the rights and promote the interests of service users and carers (treating each person as an individual and supporting service users rights to control their lives)* Strive and establish and maintain the trust and confidence of service users and carers (being respectable and trustworthy, and communicating in a appropriate, accurate and straightforward way)* Promote the independence of service users white protect them as far as possible from danger or harm (promoting the independence of service users and assisting them to understand and exercise their rights)* Respect the rights of service users whilst gain vigorking to ensure that their behaviour does not harm themselves or other people (Taking necessary steps to minimise the risks of service users from doing actual or potential harm to themselve s or other people)* Be accountable for the equality of their work and take responsibility for maintaining and improving their knowledge and skills.Ealing promotes diversity. For example, they have provided ramps at the back of all Ealing buses for people with wheelchairs so they are able to get on. This would make them line up desire they are just as important as someone that can walk, as they are just important. Also, a Freedom Pass is provided by Ealing borough to give quondam(a) and disabled people isolated travel on almost all public transport in London. Ealing is also giving terzetto disabled people the chance to make their voices heard at this autumns political party conferences.They are automatic to pay for a conference pass and travel costs for one disabled campaigner at each of the Liberal Democrat, Labour andConservative conferences. A pass and travel for a carer can also be arranged if extra support would help them to obey the conference. I have in mind this is ve ry levelheaded because it shows that the community cares about what disabled people think as well, in result I olfactory property that disabled people will feel very happy important. There is also The Willow shoetree PlusBus service which offers dedicated journeys, mostly for shopping and leisure purposes, from the Islip Manor area. Theres The PlusBus service that is forthcoming for disabled people who cannot use public transport.Ealing also has a couple of day centres for disabled people. kindred for example, Carlton Road Centre is a council-run day service for adults with learning disabilities. The service provides support to adults learning disabilities. The centre provides art, games, sovereign living skills, health promotion, a sensory room, community based projects, reference and language therapy, physiotherapy and music therapy. The service is provided to promote and support people to become more independent and access their community through community-based projects. There is also The Michael Flanders Centre. This is a day care for residents over the age of 65 with physical disabilities or sensory impairment .The centres aim is to enable older people with physical disabilities to live as independently as possible in their community. These day centres promote diversity because they are providing centres for disabled people that have disabilities. I think the disabled people that attend these day centres feel equal accepted because it shows that Ealing cares about them if they didnt they wouldnt have day centres available. Also, its a great way for disabled people to make friends because theres going to be people there that are just like them they can relate to what they go through in life.I think that if these services were not in place, there would be no diversity in Ealing whatsoever. I think that disabled people in Ealing will feel like their individual rights have not been met. If there were no ramps on buses, then disabled people will fe el like theyre not being respected and that theyre not able to use preferred methods to travel. This will make them feel useless. They may be disabled but they have places to attend and people to see just like everyone else. I think that these services are all good.However, its hard for people that are in crutches or wheelchairs to walk up and down the whole tones in a provide station. So if a person that was unable to walk, and they had no one there to support them I think they will feel like the individual rights have not been met (to be treated equally and not be discriminate and to be respected) So to improve the service I would suggest for them to install dance step lifts. A stair lift is a motorized seat that runs up and down a stairway on a track / rail. Stair lifts are also known as stair elevators, inclinators stair chairs, staircase lifts. Or they could get Stair climbers. These are operated by an assistant or carer and are designed to climb up and down a flight of stai rs. They are not attached to the staircase so they can be transported and used on different staircases.